Returns and Shipping Policy

Last Updated: Feb, 12, 2024

Thank you for choosing ShowerNow. We are committed to providing you with a seamless and satisfactory shopping experience. Please read our Returns and Shipping Policy carefully to understand your rights and responsibilities.

Returns:

  1. Return Window:

    • ShowerNow.com accepts returns within 30 days of the purchase date.

  2. Initiating a Return:

    • To initiate a return, please contact our customer support team at contact@showernow.com with your order number and reason for the return.

    • Our team will provide you with a Return Authorization (RA) number and further instructions.

  3. Return Authorization (RA) Process:

    • Please ensure to obtain a Return Authorization (RA) number before shipping the item back to us.

  4. Condition of Returned Items:

    • Items must be unused, in their original packaging, and in the same condition as received.

  5. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to a ShowerNow.com error.

    • We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

  6. Refunds:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • Refunds will be processed to the original method of payment within 14 business days.

Shipping:

  1. Order Processing:

    • ShowerNow.com strives to process and ship orders promptly.

    • Please allow 1-3 business days for order processing.

  2. Delivery Times:

    • Estimated delivery times vary depending on the shipping method and destination.

    • ShowerNow.com is not responsible for delays caused by third-party carriers or unforeseen circumstances.

  3. Delivery Time Variability:

    • Please note that delivery times may vary based on factors beyond our control, such as customs procedures or unexpected carrier delays.

  4. Tracking Information:

    • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

General:

  1. Terms Update Clause:

    • This Returns and Shipping Policy is subject to change without prior notice. Customers are advised to review the policy periodically for any updates.

Contact Information:

If you have any questions or concerns about these Terms of Use, please contact us at contact@showernow.com.

Thank you for choosing ShowerNow.com! Enjoy your shopping experience.